FAQs
Buying or replacing the wrong model
You purchased the wrong model or you never received your product.
We apologize for the inconvenience.
We apologize for any inconvenience caused.
Please let us know the correct model number of your mobile phone.
We will create a new product within 3 days and ship it to you immediately.
No need to return the wrong product due to high international shipping costs.
Is this okay?
We look forward to hearing from you!
Thank you for your attention.
Products not delivered or returned to China
Hello
We apologize for the inconvenience.
We are checking the logistics information, but the delivery company was unable to contact you, possibly because you were not at home or there was no one there, so the parcel is being kept at the post office.
You can contact us via the URL
URL: https://www.post.japanpost.jp/index.html
Unit number: Please enter this at the beginning of the LP unit number.
You can contact us by phone number: 0120-23-28-86 Inquiries/Redelivery
If you have any further questions, please contact us
We look forward to hearing from you
thank you very much!
Purchase quantity inquiry
hello
Thank you very much for your reply.
We will send you the product
Check that the number of products is correct
please confirm
We look forward to hearing from you.
Have a good life